ECOM6013 - E-commerce technologies
Instructor Professor Bebo White ( bebo@bebowhite.com )
Teaching assistant Mr. Leo Lim
Syllabus This module provides an overview of those technologies currently used in electronic commerce and an introduction to some likely to play a major role in the future. Topics include (but are not limited to) networking systems, social networking and media, computer and network security, payment systems, data mining and "big data", the Internet of Things, mobile systems and digital media technologies.
Objectives
  1. To provide students with a comprehensive background for future studies in E-commerce;
  2. To encourage students to become safe and productive citizens in an E-commerce-centric world;
  3. To stimulate in students critical thinking and research skills.
Learning outcomes
  • Have a broad understanding of the economic opportunities that E-commerce can create;
  • Understand the barriers to E-commerce;
  • Understand the historical development of E-commerce
    • How technology created new business models
    • How new business models drive the development of new technologies
  • Gain a broad understanding of the enabling technologies that make E-commerce a reality;
  • Understand the security and reliability requirements of E-commerce and the technologies to meet these requirements.
Prior knowledge expected None
Topics covered

Topics include, but are not limited to:

  1. Principles of E-commerce
  2. An evaluation of the current state of E-commerce in Hong Kong and China
  3. E-commerce business models – a discussion of how traditional business models have been forced to adjust; what is E-commerce 2.0?
  4. E-commerce payment systems – discussion will be complemented with case studies of PayPal and similar systems
  5. Security and privacy - an overview and analysis of notable E-commerce intrusions and issues
  6. The growth and impact of E-commerce on mobile devices
  7. Internationalization – a discussion of the importance of designing E-commerce Web sites that are usable globally
  8. Legal aspects – discussion will be complemented with a case study of the current debate between Amazon.com and the state of California
  9. Internet advertising – discussion will be complemented with case studies of Google AdSense and similar systems
  10. Search Engine Optimization (SEO) – why SEO is important and what has driven the growth of the SEO industry;
  11. Internet-based customer relationship management (CRM)
  12. Rating systems, auctions, price negotiation, and the role of social systems (e.g., Facebook) in E-commerce – a discussion of how social media is changing E-commerce and what can be expected in the future
Teaching format Ten 3-hour lectures
Assessment
  • In-course assessment (70%)
    • 10% - class participation – discussion and short reports; laboratory alternative
    • 20% - mid-term examination
    • 40% - final research project
  • Open-book final examination (30%)
    Date: 29 October 2014 (Wed)
    Time: 7:30pm - 9:30pm
    Venue: Room 237, Main Building
Course materials Kenneth Laudon, Carol Traver, E-Commerce 2014, Prentice Hall; 10th edition
Enrolment No add or drop after 13 September 2014 (23:59)
Class quota Class size will be maintained at 60.
 
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